RETURNS & EXCHANGES POLICY test
How can track my order?
Once your order is shipped, you will receive a tracking number via email to monitor your delivery.
What payment methods do you accept?
We only accept secure online payments via Stripe, including major debit and credit cards.
Cash on Delivery is not available.
What should I do if I receive a damaged item?
Contact us within 48 hours of delivery with your order number and clear photos of the item. Our team will assist you.
Do you offer international shipping?
Yes, we ship internationally to selected countries. Availability is shown at checkout based on your location.
How long does delivery take?
Local delivery: 3–7 business days
International delivery: 7–14 business days
(Timeframes are estimates and may vary due to customs or courier delays.)
When will my order be processed?
Orders are processed within 1–3 business days after payment confirmation.
Will I have to pay customs or duties?
International orders may be subject to customs duties or taxes depending on your country. These are the customer’s responsibility.
What if my order is delayed?
Delays may occur due to customs or courier issues. Our support team will assist and coordinate with the courier if needed.
Can I cancel my order?
Orders can only be cancelled within the processing window before dispatch.